Phobio Grading Criteria

To see image examples of product conditions click here.

macOS Devices - Working Condition
Cosmetic
Functional
Display
  • Display will be readable and functional
  • Moderate scratches allowed
  • Minor screen discoloration / LCD image burn allowed
  • Monitor back lighting functions
  • No cracks or fractures allowed
Power
  • Device must power on and off
  • Device must hold a charge (pass 15 minute test)
Enclosure / Housing
  • Moderate scratches on top enclosure (less than ⅛” deep) allowed
  • Moderate scratches on bottom enclosure (less than ⅛” deep) allowed
  • Dents less than ½” in length and less than ¼” deep allowed
  • Apple logo will not be cracked or dented
Customer Data
  • Customer data wiped (as long as data-bearing components are present)
Buttons
  • No missing buttons allowed
  • All buttons will be functional; visual wear is allowed
Diagnostic Results
  • All non-user serviceable parts must pass AHT or Apple onboard diagnostics
  • Hard Disk Drives, Solid State Drives and RAM must pass AHT or Apple onboard diagnostics (as long as these components are present)
Liquid Damage
  • No obvious / visual signs of liquid damage
 
Non-Apple / OEM Parts
  • No noticeable / visible non-Apple parts are allowed
 
 
macOS Devices - Damaged Condition
Cosmetic
Functional
Display
  • Severe scratches allowed
  • Moderate screen discoloration / LCD image burn allowed
  • Monitor back lighting not required to function
Power
  • Device must power on and off
  • Device must hold a charge (pass 15 minute test)
Enclosure / Housing
  • Severe scratches on top enclosure (greater than ⅛” deep) allowed
  • Severe scratches on bottom enclosure (greater than ⅛” deep) allowed
  • Dents greater than ½” in length and greater than ¼” deep allowed
  • Apple logo will not be cracked or dented
Customer Data
  • Customer data wiped (as long as data-bearing components are present)
Buttons
  • One button may be missing
  • All buttons will be functional; visual wear is allowed
Diagnostic Results
  • All non-user serviceable parts must pass AHT or Apple onboard diagnostics
  • Hard Disk Drives, Solid State Drives and RAM must pass AHT or Apple onboard diagnostics (as long as these components are present)
Liquid Damage
  • No obvious / visual signs of liquid damage
 
Non-Apple / OEM Parts
  • No noticeable / visible non-Apple parts are allowed
 
 
iOS Devices - Fully Functional
These devices adhere to the Cosmetic and Functional Specifications for the "iOS Devices - Working Condition," while also passing the following additional tests:

Accelerometer, Bluetooth, Camera Flash, Dimming, Earphone Jack, Earphone, Earpiece, Front Camera Picture, Front Camera Video, Gyroscope Sensor, Hard Keys, LCD, Light Sensor, Magnetometer Sensor, Mic, Proximity, Rear Camera Picture, Rear Camera Video, Receiver, Speaker, Touch, Vibrator, WiFi
 
iOS Devices - Working Condition
Cosmetic
Functional
Display
  • Limited surface scratches are allowed as long as touchscreen is fully functional and readability is not impaired
  • Minor chips around front glass are allowed
  • Two or fewer white spots with individual diameters not to exceed 2mm allowed
  • Minor screen lifting is allowed (as long as a ‘click’ or squish cannot be felt when applying pressure)
  • No cracks or LCD fractures allowed
Power
  • Device powers off and on
  • Device is able to be charged and holds charge
Enclosure / Housing
  • Slight device bend is allowed with a tolerance of .6mm or less
  • 2-3 dents that are 5mm each (or smaller) in length on the housing
  • Scratches and chips / dents on back cover allowed
  • Cracks on back cover allowed
  • Internal battery cannot be swollen
  • Etching & customized engraving allowed
Display
  • Touch screen is functional
Buttons
  • No missing or alternative parts
  • Minor cosmetic issues, wear and tear allowed
  • Scratches or crack on buttons are allowed as long as touch ID is functional
Buttons
  • All buttons are functional
Liquid Damage
  • Tripped external liquid damage indicator is allowed (as long as device is functional)
  • No obvious / evident water in or on device
Camera
  • Camera is functional, not cracked and the view is not impaired
 
Customer Data & Locks
  • Consumer data wiped
  • No activation lock (i.e. FMiP, Android lock, etc.) present
  • No screen locks, pin locks, passcode, etc.
  • No jailbroken devices
 
iOS Devices - Damaged Condition
Cosmetic
Functional
Display
  • Moderate chips around front glass
  • Moderate surface scratches are allowed as long as touchscreen is fully functional and readability is not impaired
  • Moderate discoloration allowed (halo affect and pink screens)
  • Minor screen lifting is allowed (as long as a ‘click’ or squish cannot be felt when applying pressure)
  • No cracks or fractures allowed
  • Device must meet working condition functional criteria
Enclosure / Housing
  • More than 3 but less than 13 dents / imperfections on the housing allowed
  • Moderate scratches and chips / dents on back cover allowed
  • Bent devices without the screen lifting with a tolerance of .6mm
 
Buttons
  • Moderate cosmetic issues allowed